CSE Insurance

Customer Service Analyst 1

Walnut Creek, CA, United States

About the Company

For nearly sixty years, CSE Insurance Group companies has been committed to providing top-quality auto, property and casualty insurance for active and retired firefighters, law enforcement personnel, educators, military personnel, and other government employees, supported by our network of independent agents.

About the Position

Walnut Creek, CA CSE Insurance seeks Customer Service Analyst 1 to join our team. RESPONSIBILITIES: The candidate will reply to inquiries regarding personal lines and commercial policies. The incumbent will service policy problems relating to rating, coverage and premium payment accounting. He/she will also assist on all house account agency files. Other responsibilities include: reviewing and issuing Automobile and Property trailing documents, processing personal lines endorsements within the authority level as well as reviewing and approving reinstatements within authority level.

QUALIFICATIONS: This position requires one to three years of insurance company experience in a personal lines property and casualty department. A High School diploma is preferred. The applicant must have excellent written and verbal communication skills. Excellent mathematical skills including the ability to rate policies are required. The candidate must be able to type 55 - 65 wpm. PC skills, including the use of MS Windows NT, MS Excel and insurance software are vital to success in this role. Please email your resume to: resumes@cseinsurance.com

Position Information

Job Status:
Employee
Job Type:
Full Time
Relevant Work Experience Prefered:
1 to 5 years
Career Level Desired:
Entry Level (In workforce less than 2 years)
Minimum Education:
High School or Equivalent
Salary and Benefits:
We have the legacy of over fifty years experience taking care of civil servants and the general public’s insurance needs with quality products and exemplary customer service. We draw from this strength to be the preferred company of today and tomorrow, with top notch systems designed to make working with us a breeze. CSE never competes against or undercuts the ones who sell our product, for we do business with the public strictly through our agents.

Contact Information

Company:
CSE Insurance
Salary Range:
$25000 - $35000 per annum